Below you can find the terms of participation of Ammon Express regarding all the daily excursions, tours and activities from the various starting locations. We suggest you to read them carefully as you have to comply with them once you complete a booking through the website of Ammon Express or via another affiliated website. Ammon Express reserves the right to change the terms of participation any time finds it necessary.

USER’S ACCOUNT ON THE AMMON EXPRESS WEBSITE

The client must create a user account on the website of Ammon Epxress and provide the necessary information during the reservation process (full name, telephone, e-mail etc.) for the final confirmation of the reservation. The client is responsible for the confidentiality of the private password and can change it any time he/she wishes. The client can deactivate the user account on the website of Ammon Epxress anytime.

MINORS – CHILDREN – BABIES

Ammon Express does not provide services to minors (<18 years old) without adult supervision. Children at the age 3-12 travel with -50% discount on the price of the ticket. Infants up to 2 years old travel free of charge on an adult lap. The coaches of Ammon Express do not provide child safety seats.

PETS

The transfer of small-sized animals up to 7kg is permitted only in special dimensions baskets of 50x40x70cm, with a muzzle and only in the passenger compartment. The responsibility for their supervision throughout the duration of the trip (food, water, shadow, tranquillity) is of their owners. The owners must also comply with the pet policy and the rules of each destination.

RULES DURING THE TRANSPORTATION

There are certain pick up points for all the activities from each departure city:

From Thessaloniki:

Meeting Point: Aristotle’s Square & Egnatia Street (Venizelos Statue) 08:00

From Athens:

The Metro Station Halandri where the client must take the exit “Doukissis Plakentias Str. (To Vrilissia)”. The trip-attendant will be waiting at the exit at 08:30a.m and at 17:30 if the excursion at Cape Sounio – Temple of Poseidon plus Sunset.

ATTENTION: For the excursion Aegina the meeting point is at Piraeus Metro Station at 08:10a.m

*The client should be at the departure point at least 10΄ before the time indicated in the schedule.

If the client has the option to change the pick up point (e.g from Thessaloniki) must inform Ammon Express via e-mail or telephone about it in order to update the reservation records. In case that the client shows up to a different pick up point from the one that was stated in the beginning without informing Ammon Express, there is a high risk of missing the bus and the client is responsible about it.

On each trip there is a trip attendant who ensures the smooth running of the trip and the compliance with the program. The entrance in the coaches of Ammon Express is achieved with the demonstration of the electronic ticket printed or on a mobile screen or with the oral report of the reservation number. The company reserves the right to ask the traveler to show and hand other documents of identification, when the company considers it necessary for safety reasons and protection of the other passengers and the interested.

The client is not allowed to bring his/her suitcase/es or luggage to the trip unless it is requested via telephone or e-mail and receives a confirmation from Ammon Epxress. In this case, the luggage is carried under the client’s full responsibility.

Smoking, drinking and eating is not permitted inside the coach.

The client is expected to have a good behavior that respects the other passengers, driver and trip attendant. Passengers accompanying children are responsible for their good behavior. Unnecessary contentious behavior cannot be accepted.

Customers in a state of inebriation, lack of respect to the rest of the customers, the driver and the trip attendant or with a behavior that sets in risk the smooth running of the excursion or the safety of the rest, may not be allowed to enter the bus.

Clients who miss the bus and do not participate in the excursion due to delay, negligence or incorrect timing on their fault, are entitled either to transfer the activity on a future date or change it with a different one paying the price difference, if the new one has a higher rate. In case that the new trip is cheaper, the client is not entitled to a refund of the price difference. In any case all the above are valid upon availability.

The coach drivers must comply with a strict law regarding the acceptable hours of driving, the scheduled break during long distances and the total hours of driving in 24hours period. In case with intense traffic jam, roadworks or other force majeure reasons, the drop off points are subject of modification for the proper compliance of the law.

PERSONAL DATA SECURITY

DATA SECURITY: We would like to inform you that complying strictly with the law on the protection of personal data, we do not subject to any unnecessary treatment the personal data of our customers and partners, that become our property, but strictly comply with the privacy within the existing legislation.

USE AND PROCESSING OF PERSONAL DATA: The user acknowledges, agrees, consents and expressly accepts that our company has the right to use, process and transmit personal data for operational and IT service reasons. At any time, users have the right to access their personal data and information, or refuse any further processing of their data under Article 13 of Law 2472/97 on the protection of personal data.